Privacy Policy

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Privacy Policy

At TechAbbot, we are committed to safeguarding the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and outlines your rights under data protection laws applicable in your region, including but not limited to the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), PIPEDA, and other global privacy frameworks.

By using our website www.techabbot.com or engaging with our services, you agree to the terms of this Privacy Policy.

1. Who We Are

TechAbbot is a custom software development and IT services company offering digital solutions to global clients. We act as a Data Controller when determining the purpose and means of processing personal data, and as a Data Processor when handling personal data on behalf of our clients.

2. Information We Collect

We may collect the following types of personal and technical information:

a. Information You Provide to Us
  • Full name, email address, phone number
  • Company name and professional designation
  • Messages, inquiries, or project details submitted via forms
  • Job applications, resumes, or recruitment data
b. Information We Collect Automatically
  • IP address, browser type, and device information
  • Geographic location (city/country)
  • Pages visited, time spent on site, and usage behaviour
  • Cookies and similar tracking technologies (see Section 6)

3. Purpose of Data Collection

We process your data for the following lawful and specific purposes:

  • To respond to your inquiries or provide requested services
  • To evaluate job applications or employment interest
  • To personalize your user experience on our website
  • To improve our website performance, security, and functionality
  • To conduct marketing and promotional communications (with consent)
  • To comply with applicable laws and enforce our legal rights

4. Legal Basis for Processing (GDPR/UK GDPR)

We rely on one or more of the following legal grounds:

  • Consent - when you explicitly agree to data processing (e.g., subscribing to updates)
  • Contractual necessity - when processing is required to fulfill a contract or service
  • Legal obligation - when required by laws or regulations
  • Legitimate interests - when processing supports our business operations without overriding your rights

5. Data Subject Rights

Depending on your location, you may have the following rights:

Under GDPR/UK GDPR:
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
Under CCPA/CPRA (California):
  • Right to know what data is collected and how it is used
  • Right to access your personal data
  • Right to request deletion of your data
  • Right to opt-out of data sale or sharing
  • Right to non-discrimination for exercising privacy rights

To exercise any of these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content. You may manage your cookie preferences through your browser or by using our cookie management banner.

7. How We Share Your Information

TechAbbot does not sell your personal data. However, we may share your information with:.

  • Service providers and partners that assist in delivering our services (e.g., cloud hosting, analytics, recruitment)
  • Regulatory or legal authorities when required by law
  • Business successors in the event of a merger, acquisition, or asset transfer
  • Third parties, when you provide explicit consent for such sharing

All third-party processors are contractually bound to maintain data confidentiality and follow security best practices.

8. International Data Transfers

Your personal information may be transferred to and stored in countries outside of your own jurisdiction. Where required by law, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Binding corporate rules, or equivalent mechanisms
  • Data processing agreements, with international service providers

9. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to meet legal, contractual, or regulatory requirements.

When data is no longer needed, it is securely deleted or anonymized in accordance with our internal data retention and disposal policies.

10. Security Measures

We take data protection seriously and implement a variety of technical and organizational measures to protect your information, including:

  • Data encryption (at rest and in transit)
  • Role-based access control
  • Secure development and deployment practices
  • Regular audits and penetration testing
  • Employee confidentiality and privacy training
  • Despite our efforts, no system is completely secure. If you believe your personal data has been compromised, please notify us immediately.

    11. Children’s Privacy

    TechAbbot does not knowingly collect personal data from individuals under the age of 16. If we discover that we have collected personal information from a minor without verified parental consent, we will take steps to delete the data promptly.

    12. Third-Party Links

    Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any personal data.

    13. Marketing and Communication Preferences

    If you have opted in to receive marketing communications, you can unsubscribe at any time by clicking the link in the footer of any marketing email or by contacting us at unsubscribe@techabbot.com.

    14. Policy Updates

    TechAbbot reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after changes implies your acceptance of the revised policy.

    15. Contact Us

    If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your data, please contact us .